Maintaining and improving certified management systems
The key to continuous improvement and long-term sustainability
Obtaining a certificate according to an ISO standard, such as ISO 9001 (Quality System Management) or ISO/IEC 27001 (Information Security Management), represents a significant positive shift for any organization.
This shows the organization’s commitment to standardization, efficiency and improvement. However, certification and obtaining a certificate is not the end goal, but a starting point. Maintaining and improving management systems is critical to long-term sustainable success.
Why is it necessary to maintain and improve the certified ISO system?
- Continuous improvement: ISO standards are based on the principle of continuous improvement (PDCA cycle: Plan-Do-Check-Act). System maintenance requires regular assessment of its efficiency and implementation of corrective and preventive measures to improve its efficiency.
- Changes in the external environment: The market, technology and legislation are changing rapidly. System maintenance ensures that it remains relevant and effective considering these changes.
- Client satisfaction: Maintaining a focus on the needs and expectations of clients through the constant improvement of the management system built based on the requirements of international standards is essential for the satisfaction and retention of clients.
- Advantage on the market: A certificate that has expired or is out of date can damage the reputation of the organization. Maintaining valid certification demonstrates a commitment to continuous improvement and creates a market advantage.
ISO 9004
International standard for managing success for a sustainable future
ISO 9004:2018 is a standard that provides guidelines for improving the effectiveness and efficiency of the organization while respecting the principles of sustainable development. ISO 9004 can be used in conjunction with ISO 9001 to develop a robust management system that not only improves an organization’s performance but also contributes to a sustainable future.
Key principles of ISO 9004 for a long-term sustainable future:
- Orientation to the future: ISO 9004 encourages organizations to think about their long-term goals and how their management system can contribute to sustainable development.
- Respecting the interests of all interested parties: The standard emphasizes the importance of considering the needs and expectations of all stakeholders, including employees, customers, suppliers, society and the environment.
- A balanced view of performance: ISO 9004 encourages organizations to consider all dimensions of performance, including financial results, customer satisfaction, employee satisfaction and environmental impact.
- Continuous improvement and innovation: The standard emphasizes the importance of continuous improvement of the management system and the development of innovations that contribute to long-term sustainability.
Maintaining and improving a certified ISO system is crucial for the long-term success of any organization. ISO 9004 provides an additional framework for developing a management system that not only improves your business performance but also contributes to a sustainable future.
InfoPower has developed three maintenance models for already certified management systems, regardless of who was the consultant when building your system.
InfoPower has developed three maintenance models for already certified management systems, regardless of who was the consultant when building your system.